Visitor information for Disney: The Magic of Animation

See 100 years of your favourite characters and films and experience the magic of Disney Animation at this exhibition in Wellington. Every Disney character starts with a drawing. Discover how they are brought to the screen at this internationally acclaimed exhibition at Tākina Wellington Convention and Exhibition Centre.

• Personal photography is encouraged — there are lots of photo opportunities.
• No eating or drinking is allowed in the exhibition.
• Some seating is available inside the exhibition.
• The floor space is flat with no stairs or slopes.
• An audio track of Disney songs plays throughout the exhibition. This will be turned to a lower volume for sensory relaxed viewing sessions.
• The exhibition can be quite noisy so you may wish to bring ear defenders. Earplugs and earmuffs are available to borrow at the exhibition box office — just ask the exhibition staff.
• The exhibition has low lighting. There are bright colours on the walls, some of which have patterns.
• There are TV monitors and projectors throughout the exhibition. Some of the TVs occasionally flash brightly during the videos.
• Some areas have moving projections that cover walls or flooring.

The toilets in Tākina are located behind the lifts on the ground floor, opposite Zephyr Café. This includes an accessible toilet and a baby change facility.

Inside the exhibition, there are three toilets, including one accessible toilet. While large enough for wheelchairs, the entry door to the toilets from the exhibition is a pull to open. Please ask a staff member if you need help with these doors.

Tickets for Disney: The Magic of Animation can be purchased online from the Ticketmaster website, or at the Ticketmaster box office located inside Tākina at the exhibition entrance.

There are two types of tickets.

1. Date-specific ticket: This means you purchase a ticket to enter the exhibition on a particular day. The exhibition opens at 10am and closes at 5pm, with last entry at 4pm.
2. Flexi ticket: This means you pay a slightly higher price than the date-specific entry ticket for some ticket types. This allows you to visit the exhibition on any day and time that suits you within the exhibition’s opening hours.

If you need any help with booking tickets, please call Ticketmaster Customer Service on 0800 111 999. To find out about ticket pricing please visit the Ticketmaster website.

When you arrive at Tākina there is an information desk near the main Cable Street entrance if you need any assistance in the building.

If you would like to buy tickets for the exhibition or have any questions, please make your way to the exhibition box office and our staff can help you. Our guest experience staff wear T-shirts with ‘staff’ written on them.

Sensory relaxed viewing sessions are on the following dates between 10am and 11:30am:

• Tuesday 11 March 2025
• Tuesday 22 April 2025
• Tuesday 27 May 2025
• Tuesday 1 July 2025.

The following adaptions will be made during relaxed viewing sessions:

• house lights will be on, creating more even light throughout the exhibition
• reduced sound stimulation
• reduced visitor numbers
• pass-outs can be offered, meaning once you have entered you can exit the exhibition for a break and then re-enter during the same session.

You can book a sensory relaxed viewing session on the Ticketmaster website.