Frequently Asked Questions
This page contains answers to some of our most frequently asked questions. If you cannot find what you’re after here try using our search box in the top right-hand corner of our site or contact us directly with your specific question.
Tourism New Zealand also has a New Zealand specific FAQ's page.
Do I need to pre-book accommodation and transport?
It's a good idea to book at least your first two nights of accommodation in advance, especially during the busy summer period in Wellington - from December to February. Booking transport in advance is also recommended, especially in summer.
How do I book accommodation, transport and tours?
You can book ferry, coach, accommodation, activities and tours for Wellington and New Zealand through our official Wellington i-SITE Visitor Centre or you can book Wellington accommodation and tours online.
How do I find out about events and shows happening in in Wellington?
Wellington is the home of art and culture and there’s always something for everyone. From live theatre and performances every night at one of our local theatres to major annual and biennial arts and sports festivals. Check out our Events section for current listings.
Can you recommend a great restaurant for dinner?
Wellington is full of fabulous restaurants, cafes and eateries for you to experience. Check out our Bars & Restaurants search page.
I need a venue for a conference, can you please help me?
Absolutely! We have a Convention Bureau that offers a free venue finding service and recommendations. Please contact us at bureau@WellingtonNZ.com
How far is it from the Wellington Airport to the city centre?
It is approximately 10 kms/15 minutes from the airport to the city centre. A taxi will cost approximately $25. A shuttle can be taken into the city for $15. The Stagecoach Flyer express bus service regularly leaves the airport and goes as far as Upper Hutt.
Do I need a car to travel within Wellington city?
No, everything in downtown Wellington is within walking distance and for venturing further out there is a regular bus, train and ferry service.
How do I find out about bus, train and ferry timetables information?
Wellington has a great public transport system, through out the city and linking with the region. Visit the MetLink website or in New Zealand free-phone 0800 801 700.
Where can I park my motor-home or campervan?
In general terms, you must not park in areas that obstruct traffic, block driveways, or block entrances to public areas. Parking at motor-home sites is recommended, however we also suggest checking with the Wellington i-SITE Visitor Centres for current information.
Can you send me some brochures about Wellington?
Certainly, you can fill in the online order form and we will post the brochures out to you (subject to availability).
I'm doing a project on Wellington tourism do you have any statistics available?
Yes. Positively Wellington Tourism undertakes research on tourism in the Wellington region. However, we are not resourced to assist with school or university assignments by answering individual assignments, providing comment on specific questions or opinion pieces on your assignment topics. There are statistics and useful links in our Tourism Statistics section.
What can I do in Wellington with my family?
Wellington is a very family-friendly city. The capital has many things to see and do for children of all ages. Search our Sights & Activities database under Activity Type 'Children' for the most current information.
What can I do for free?
Many of Wellington's sights and activities are free - check out our Sights & Activities with suggested itineraries for ideas.
Do you offer internships?
Positively Wellington Tourism is always interested to hear from people who would like to work at the Wellington i-SITE Visitor Centre. The marketing office does not offer internships, but the Careers page is regularly updated.
What is Wellington's Population?
The answer to this and all kinds of other questions is found at our About Wellington page.
I'm bringing my class to Wellington - where can I take them? Where can school groups stay?
There are so many curriculum-linked options for School Trips that we have dedicated a section of our site to it! We've also listed a whole range of suitable accommodation for school groups.
Can you tell me about the smoking laws?
Smoking indoors, including all hospitality venues, including bars, restaurants, cafés, and casinos, is prohibited in Wellington and the rest of New Zealand.
What is the music playing on your "Spoil Yourself with Wellington" TV commercial?
The music of our new television commercial is sung by Claire Holmes from kiwi band Farmer Pimp. You can view the commerical here.
I only have a day in Wellington. What are the must-dos?
We have put together an itinerary based on the must-do's in Wellington. Go to Wellington Highlights to check it out.
